I am getting an Error Message 16 — I have emptied my cache, history, etc, relogged into Yahoo! Mail? Help?

I am getting an Error Message 16 — I have emptied my cache, history, etc, relogged into Yahoo! Mail? Help?
Is there a system-wide issue with Yahoo! Mail? I need to get my email communication….thanks!

Laura

Answer by scottymarie1
Temporary Error 16

Occasionally, an issue may occur in Yahoo Mail resulting in “Temporary Error 16.” Don’t worry, this error will usually correct itself within a few minutes to a few hours.
In the meantime, try this workaround

Make sure you’re using a supported web browser and operating system (OS).
Yahoo Mail system requirements
Sign out of Yahoo Mail on all desktop and mobile devices.
Clear your web browser’s cache and cookies.
Restart your web browser.
Sign back in to Yahoo Mail to see if the error is gone.

(Copied and pasted from Help Page)

To Contact Yahoo by Email, this can be done by clicking on HELP at the Bottom Right Hand side of the Yahoo Home Page under Horoscopes.

Click on whatever Subject is best for you for more information, you can also Click on the Arrows for more options, or Type your Problem in the Search Help box.

TYPE SECURITY QUESTIONS TO MAKE SURE THEY ARE UP TO DATE.

For more Help and advice you can also Go to the Right hand side of page and click on CONTACT CUSTOMER CARE .

Click on Select a Product, CLICK YAHOO MAIL OR YAHOO ACCOUNT, then select a Category or Version, page will reload for you to click on Sub Category.

Make sure you fill in Brief Details of what has Happened, click Enter.

Depending on the Category you select and the Sub Category you also select you may see at the Bottom of the Page for more help Click on EMAIL A SUPPORT AGENT.
You may have to click on different ones and try variations.

Or else there will be information there on the page to help with your problem.

There will then be a Form to fill in. Fill in the form with as much information as you can remember about your security details and your yahoo account.

If you can’t remember or don’t know the answer then put that down on the form.

Yahoo will then contact you at a Different Email Address that you need to give them. This email address CANNOT be a yahoo email one.

You need to give them a different Email Address, it could be one that you already have or you will need to create a new one, Google, Hotmail, etc.
You do this by clicking on Email and then click on Register and follow the instructions.

They only need this Different Email Address to give you instructions regarding your yahoo account.

When Yahoo send you an email, make sure you check the Trash and Spam folders as well as the Inbox in case it went in there instead.

You will be asked to create a New Password, Best a hard to Guess One for anyone trying to access your Yahoo Account.

I Would Also Strongly advise that you register an alternative email address and your Mobile Number/Cell Phone Number with Yahoo, that is done through Account Settings. (I Think).

That way if your account is ever hacked or similar, a message should come up and they can send a code to your phone or other email address for you to then unlock your Yahoo Email Account.

Good Luck
Claire

What do you think? Answer below!

why cant I update my contact information for yahoo mail? I get a notice that zipcode is wrong, whatever I type?
The zipcode I typed in is actually correct for the Netherlands, only yahoo does not accept it.
I cannot leave it empty as well. I’ve tried several times.
And because of this I cannot save my new contact information.

Answer by scottymarie1
TO CONTACT YAHOO

U.K. free phone: 0800 0289 562
From 9am to 5pm GMT, Monday through Sunday

From outside the U.K.: 0044-800-0289-562
From 9am to 5pm GMT, Monday through Sunday

Note: In-country calls are free, though mobile carriers may charge for the call. International charges may apply when calling from outside the U.K.

To get HELP with your problem or to Contact Yahoo by Email, this can be done by clicking on HELP at the Bottom Right Hand side of the Yahoo Home Page under Horoscopes.

Click on whatever Subject is best for you for more information, you can also Click on the Arrows for more options, or Type your Problem in the Search Help box. GOOD IDEA TO TYPE SECURITY QUESTIONS TO MAKE SURE THEY ARE UP TO DATE.

TO EMAIL YAHOO and also for more Help and Advice you can also Go to the Right hand side of page and click on CONTACT CUSTOMER CARE .

Click on Select a Product, I SUGGEST CLICK YAHOO MAIL OR YAHOO ACCOUNT, then select a Category or Version, you will see Topic, also Sub Topic and Recommended Options.

Depending on what you select you should see on the right hand side an ENVELOPE with EMAIL written underneath it.

YOU MAY HAVE TO CLICK ON DIFFERENT ONES AND TRY VARIATIONS.

Or else there will be information there on the page to help with your problem.
There will then be a Form to fill in.

Fill in the form with DETAILS OF YOUR PROBLEM and with as much information as you can remember about your yahoo account and security details etc. If you can’t remember security Question or Answer, just put I don’t know.

Yahoo will then Maybe want to contact you at a Different Email Address that you need to give them.
This email address CANNOT be a yahoo email one.

They only need this Different Email Address to give you instructions regarding your Yahoo Account.

It could be one that you already have or you will need to Create a New Email Address, Google, Hotmail, etc. You do this by clicking on Email and then click on Register or Create an Account and follow the instructions.

When Yahoo Send you an Email, make sure you check the Trash and Spam folders as well as the Inbox in case it went in there instead.

You May be asked to create a New Password, Best a hard to Guess One for anyone trying to access your Yahoo Account.

I Would Also Strongly advise that you Register an Alternative Email Address and your Mobile Number/Cell Phone Number with Yahoo, that is done through Account Settings. (I Think).

That way if your account is ever hacked or similar, a message should come up and they can send a code to your phone or other email address for you to then unlock your Yahoo Email Account.

Good Luck
Claire

What do you think? Answer below!

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